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https://vortexpvp.com/pages/support/ use this link if you are unsure how to submit a ticket through our discord so we can help you out

if you can join discord and submit a ticket provide any screenshots if possible we can work on helping you out. Head to the #bot commands channel and submit a ticket there when you can. any other enquires feel free to talk to staff ingame or discord ~ThyKing

but what if that's what the server owners want you to think but in reality you are still in prison forever ;)